Matter Manifest

Privacy Policy

Last Updated: September 24, 2023

MatterManifest

At MatterManifest, we are dedicated to safeguarding your privacy and ensuring that your personal information is handled with utmost care and responsibility. This policy elucidates the types of data we collect, the purposes for which we use it, and your rights concerning that data.

1. Information We Collect

a) Google Analytics

We employ Google Analytics to garner insights about your engagement with our website. This tool collects data such as your IP address, browser type, pages visited, duration of visits, and interaction data, assisting us in enhancing our website’s performance and your user experience. The data is anonymized and aggregated to prevent identification of individual users.

b) Full Story Analytics

Full Story Analytics is another tool we use to acquire comprehensive insights into user behavior on our website. This includes information about clicks, page views, scrolling, and other interaction details, enabling us to identify usability issues and make improvements accordingly.

c) Contact Information

When you submit a form on our website, we collect the personal information you voluntarily provide, such as your name, email address, and phone number. This information is used exclusively to respond to your inquiries, address your requests, or provide services you have opted for.

d) External Websites

Our website may host content from external platforms such as YouTube. Interaction with this content might result in the collection of your IP address and cookies from these third-party sites, governed by their respective privacy policies.

e) Mailing Lists and Email Preferences

If you opt into our mailing list, we collect your email address to share newsletters, marketing communications, and other relevant information. Additionally, we may use your email address for verification purposes to ensure the security and integrity of our services. You retain full control over your email preferences and can modify them or unsubscribe at any time via the links provided in our communications. We respect your privacy and will not disclose your email address to third parties without your consent, except as required by law or for verification purposes as mentioned above.

f) Segment.com (Twilio)

We utilize Segment.com, a customer data platform provided by Twilio, to better understand how our users interact with our website and to manage our users' data more effectively. Segment.com collects and analyzes data such as user activities, engagement levels, and interactions on our website. This information helps us to provide a more personalized and optimized experience for our users by enabling us to understand user preferences and behavior. The data collected by Segment.com is processed in accordance with Twilio's Privacy Policy, and we implement measures to safeguard your information.

g) Amplitude

We utilize Amplitude for data collection and analysis to understand user interactions with our website more comprehensively. Amplitude may gather information such as user clicks, navigation paths, and feature usage, allowing us to analyze user behavior patterns and optimize our website's functionality and user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and enhancing our services
  • Communicating with you and responding to your queries or feedback
  • Personalizing your experience on our website
  • Conducting analysis and research to improve our content, products, and services
  • Complying with legal obligations and protecting against illegal or harmful activities.

Additionally, we may use your information for targeted advertising purposes, including Google Ads targeting, to display advertisements tailored to your interests and preferences based on the information we have collected about you. This helps us to reach relevant audiences and deliver more personalized advertising experiences.

We maintain strict confidentiality of your personal information and do not sell it to third parties.

3. Your Rights

You have several rights regarding your personal information:

  • Access: You can request access to your personal data held by us.
  • Correction: You can have inaccurate/incomplete information corrected or completed.
  • Deletion: You can request us to erase your data under certain conditions.
  • Restriction/Object: You can ask us to restrict processing or object to processing under specific circumstances.

To exercise any of these rights, please contact us at mattermanifest@gmail.com.

4. Third-Party Links

Our website may feature links to third-party websites. Please note that we are not accountable for the privacy practices or content of these external sites. We recommend reviewing their privacy policies for more information on their data handling practices.

5. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect modifications in our practices or to comply with applicable laws and regulations. We will notify you of any significant changes by posting the revised policy on our website and updating the “Last Updated” date.

6. Contact Us

For any inquiries, concerns, or questions regarding this Privacy Policy, or to exercise your rights pertaining to your personal information, please contact us at mattermanifest@gmail.com.